Trolls

Ignore them 21

As most of you have probably noticed, Gristmill has attracted a few trolls. I guess we can attribute that to some combination of increased popularity and the recent Coby-driven focus on global warming.

There's a lot to say about this, but I'm jammed with other things right now, so just a quick note.

I've been reading blogs for a long time. I reckon I read about as many blogs, as often, as anyone alive. I've seen and participated in many, many comment boards. And here's the simple rule I've learned:

Don't feed the trolls.

They work by playing on more honorable people's good will. They pose as people who just aren't yet persuaded. No matter how crudely it's done -- and this clown is not exactly the Michael Jordan of the genre -- it seems always to work. People offer evidence. Trolls demand further evidence. People tell them to STFU. Trolls claim they're being suppressed. People call them names. Trolls claim that's because they have no evidence. People offer still more evidence. Trolls ignore the evidence they've been offered and demand evidence.

It never ends. I don't know why people are so unable to resist engaging with trolls, but they are -- it's true on every public internet forum I've ever seen.

Still: It's clear when someone's a troll. If you suspect they are, they probably are. And there's only one thing to do: ignore them. Don't engage. Don't try to persuade. Don't insult. Just ignore. It's hard, but their whole purpose is to distract and anger you. If you simply refuse to be distracted or angered, they'll go irritate someone else.

Don't feed the trolls.

David Roberts is staff writer for Grist. You can follow his Twitter feed at twitter.com/drgrist.

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  1. Biodiversivist's avatar

    Biodiversivist Posted 4:28 am
    02 Jan 2007

    Roger thatTolerance has its bounds.

    In the end, it all comes down to biodiversity. Poison Darts--Protecting the biodiversity of our world
  2. swozniak Posted 4:39 am
    02 Jan 2007

    Good adviceDon't feed the trolls. Brilliant.
    Tolerance ceases to be tolerance when it crosses its bounds. We can't change everybody's minds, just be the best we can be and hope they like our example.

    Shawn

    http://thegoodthebadandthegreen.com
  3. GMB Posted 4:45 am
    02 Jan 2007

    You Are Just So Pathetic.David you are an idiot.
    You are such an idiot and so mindless. Lacking in any intelligence... You are so ideologically minded and your ideas are so lacking in any factual basis,  that you had to bring it down to name-calling.
    What is a Troll David?
    What is a troll?
    What is your definition of a troll?
    So mindless are you you did not realise that it was merely a tax-eaters fascist putdown of anyone who doesn't follow the leftist line.
    That is how stupid you are.
    Now have you got any evidence for catastrophic global warming as opposed to catastrophic global cooling?
    No you haven't.
    Else you would have come up with it ahead of this childish baby-talk name-calling.
    So you are part of this massive scientific fraud.
    And you are too stupid to have an opinion of your own.
    You are a sheep in sheeps clothing.
    A useless dolt.
    A complete drone of a human being.
    But I'll tell you what?
    Why not prove me wrong?
    Why not just stop the name-calling?
    And attempt to debate these matters like a grown-up.
    You think you can do that?
    I don't think you can.
    Because I think you are an idiot.
  4. David Roberts's avatar

    David Roberts Posted 4:49 am
    02 Jan 2007

    Thanks, GMBThat was just the kind of over-the-top abusive post needed to justify blocking your account.
    But everyone: GMB won't be the last troll. Hell, he'll probably be back with a different alias by the end of the day.
    The advice stands: don't feed the trolls.

    www.grist.org
  5. Ron Steenblik Posted 4:54 am
    02 Jan 2007

    The tragedy of the commonsWell done, David. It is easy for people to be abusive when they choose to remain anonymous.
  6. Laurence Aurbach Posted 5:12 am
    02 Jan 2007

    starvation diet"Don't feed the tolls" is fine as far as it goes. Sometimes, though, it isn't enough. A really determined troll will post incessantly regardless of whether attention is being paid. Their main purpose is to disrupt, and they can do that by posting many times to the same thread and many times to multiple threads. For that type of troll, it's irrelevant whether they're being ignored or not.
  7. Biodiversivist's avatar

    Biodiversivist Posted 5:59 am
    02 Jan 2007

    Well, Laurence,Let's hope this one has more integrity than that or he will keep Grist's webmaster busy blocking his account for a while. I also hope he understands that he isn't being blocked because of his opinions. He is being blocked because of the abusive and aggressive way he expresses them. To my knowledge, he is also the first commenter (not to be confused with spam attacks and hackers) to ever be blocked, which says something.
    I would also like to add that although aggressive behaviour is very common on Internet forums, it is not generally considered an act of bravado to say things from the safety and anonymity of a firewall that you would never dream of saying to a guy on the next bar stool. Anyone in the habit of telling the guy on the next stool over he is an idiot or has shit-for-brains would be well advised to keep his dentures in his pocket.

    In the end, it all comes down to biodiversity. Poison Darts--Protecting the biodiversity of our world
  8. Zarkov Posted 7:41 am
    02 Jan 2007

    Some are misunderstoodOften the structure of the Internet is the fault.
    Without body language. the written word can be read with a  large variation of emotions, and sometimes the poster is worked up by others.
    When dealing with complex subjects, it is easy to call for more evidence, when it is not there. However in many cases the evidence needs to be interpreted.
    This is where confusion and disagreement occurs.
    It seems on the net, the masses win...irrespective of their ignorance or expertise.
    I expect this problem can only be overcome by a Internet format change.
  9. wiscidea Posted 7:53 am
    02 Jan 2007

    Thank you.David.
    Thank you for posting your remarks regarding trolls. You opened your statement by saying, "As most of you have probably noticed, Gristmill has attracted a few trolls." You singled out one, but I have to wonder who the others are. And then I thought about it. Perhaps I'm a troll. I am a bit annoying. I tend not to back up my claims with evidence. I wish I could, but although I'm always reading I tend to recall the big picture and not the details. So I just post my comments hoping it might contribute something to the conversation or I might learn something from others eager to counter my remarks.
    I've learned a few things here, including...
    (1) Many environmentalist do not know as much about GMOs as they think they do.
    (2) I don't know as much about the hazards of GMOs as I thought I did.
    (3) Hybrid electric or fully electric cars make sense.
    (4) I'm now fully armed to counter global climate change skeptics.
    (5) I have to make more of an effort to become a vegetarian.
    That's just off the top of my head. I've had an opportunity to think about various views, why I hold them, and whether I should consider changing them... even if I did not contribute to intelligent discussion of the issues.
    Regarding the specific troll you mention in your post, I found him/her a bit entertaining. I happen to enjoy confronting such people and had just made the decision to engage the enemy -- it is an opportunity to clarify one's views and refine their communication skills. But that is why I worry that I am one of the trolls annonying people. And if not, I have great potential to become a troll.
    It is your website, of course, and you are free to limit discussion. I would very likely do the same. But I have to say... when I read your post, I felt a cold chill. It was as though you had decided to make an example of GMB so that the rest of us would behave. He/she was singled out and punished. But what about the others? Do they know who they are? Do they know they are crossing some boundary? Who will be punished next? This is the sort of behavior I expect from G. W. Bush and his supporters.
    There is no anger here. There is no bitterness. I wish you well. I was spending a bit too much time at the Grist website and needed a kick in the pants to move on to other matters.
    I apologize to anyone I've annoyed and I will no longer bother you.
    Happy New Year!
  10. atreyger Posted 8:11 am
    02 Jan 2007

    ZarkovWe are all trolls somewhat. There's just a limit to how much idiocy can come out of a poster before the administrators remove him/her. That person did not say anything except for negative statements and unsupported attacks. Furthermore, he/she has done this before on a different website as one other poster has brought to our attention. This person was clearly not suited for intelligent conversation. Good riddance.
  11. David Roberts's avatar

    David Roberts Posted 8:40 am
    02 Jan 2007

    Wiscidea,gimme a break. The guy in question was obviously a completely different animal than you or any of the other regulars. I don't expect every statement to be backed with evidence, or relevant, or even non-annoying. I'm sure I annoy plenty of people on a regular basis. I hope we all feel free to have frank, spirited discussions. I don't want any idea or author (myself most definitely included) to be free of criticism. I have a hot temper myself. I'm about as laissez-faire as it comes on these things.
    The difference is, we're here to converse. That guy was here to $%@! things up. It's not that hard to tell the difference.

    www.grist.org
  12. caniscandida Posted 10:21 am
    02 Jan 2007

    yes, give us all a breakWiscIdea, don't be silly, and please don't go.  Of course David was not referring to you!  I very much enjoy reading what you write, and there is nothing at all inappropriate about your posts.

    Chickens are our cousins!

    So are other sensitive animals!

    Enough is enough!

    No more factory farms!
  13. amazingdrx's avatar

    amazingdrx Posted 1:05 pm
    02 Jan 2007

    Pretty goodHe was a fairly good representation of the opposition.  Because he lacked the skill to really make it all sound somehoew plausible.  He made a better beginner practice target.  
    Pete was more articulate.  Or maybe they are the same person.  Wasn't there another one too? But GMB was just a more extreme version.
    That constant call for evidence backfires though.  They can't cite even one contrary peer reviewed scientific source.  And the old "it's only a theory" talking point.  And "it's a natural cycle".  

    http://amazngdrx.blogharbor.com/blog
  14. atreyger Posted 2:49 pm
    02 Jan 2007

    zarkovI apologize, that comment was actually aimed at wiscidea. Whoopsy daisy!
  15. willa Posted 2:56 pm
    02 Jan 2007

    Annoying people unite!WiscIdea,

    I hope you're still hanging around enough to read this.  From one frequently annoying person to another, the internet needs more of our kind. :)
    No, but seriously, I'm way more annoying than you are, and you don't see David getting me banned yet, do you?
    Btw, David, I guess I should be more careful in the future before I decide to annoy you again! (kidding!)
  16. willa Posted 2:58 pm
    02 Jan 2007

    sorry for the extra post...I just dicovered something really nifty:  When you put an asterisk on each side of a word like I would to emphasize something in email, Grist makes it bold!  I found out a while ago that an underscore on either side, for mock-italics in email, makes real italics in Grist.  So useful!
  17. TimLambert Posted 10:18 pm
    02 Jan 2007

    Graeme BirdGMB is Graeme Bird, who has been banned from pretty well every online forum he has been on (including wikipedia).
  18. amazingdrx's avatar

    amazingdrx Posted 10:39 pm
    02 Jan 2007

    InfamousA celebrity troll!  

    http://amazngdrx.blogharbor.com/blog
  19. Backcut Posted 1:28 am
    03 Jan 2007

    "Why be difficult......when, with a little more effort, you can be impossible?"
    I don't know who that quote was really from but, it's words I live by. That does not mean that I don't factor in the equal and opposite re-action from the shenannigans I so enjoy. Some "trolls" prefer to soak in the digital righteousness and outrage of dozens of newbie internet folks "taking the bait" for their first time.
    I prefer trolling to expose hypocracy and ignorance, but only dealing with something I know a lot about; forest ecosystems.
    And, be sure to take a look at the Wikipedia article on internet trolls. We all seem to fit at least SOME of those characteristics, just by posting on this here Gristmill web forum. <smirk>

    Scenic pics at http://Lhfotoware.blogspot.com
  20. mihan's avatar

    mihan Posted 5:04 am
    03 Jan 2007

    A contest! A contest!Willa and WiscIdea,
    No... I'm more annoying! Forget you, you're just slightly irritating! I WIN!
  21. willa Posted 7:48 am
    03 Jan 2007

    Mihan,Okay, fine, just be that way.  My gosh, you're annoying! :)

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