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The Innkeeper's Strife

On green hotels

By Umbra Fisk
14 Nov 2007
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Got questions about the environment? Ask Umbra.
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question Dear Umbra,

My husband and I are Americans who own a small budget hotel in Rome, Italy. We try to be as eco-friendly as possible: our cafe is local, organic, and vegetarian, we use compact fluorescent bulbs where we can (although cannot find an alternative for the halogen lighting systems we have), we use eco-friendly cleaning products, including the old standbys like vinegar and baking soda, we recycle and use all recycled paper products, and we use vegetable-based paint on the walls.

However, I really feel we could/should do more, but unfortunately, Rome isn't that eco-friendly. So, for example, one of our largest expenses -- laundry -- has no alternative other than to use the typical bleach and heat laundry services. There are no ecological laundry services here, and we have too much turnaround to do all of the laundry ourselves. We already use our poor washer to the maximum for our duvet covers as they are unbleached cotton and cannot be washed by the laundry service. We also don't change bedding or towels every day except for midway through stays of six or more days, so that does help.

Do you have suggestions for any other things we can do to make our hotel even more eco-friendly without breaking the bank? We are a budget place, after all.

Thanks very much for your time and consideration.

Linda
Rome, Italy

answer Dearest Linda,

I can't wait to come visit, when they finish the New York-Rome light-rail system in a few years. Meanwhile, all I could do for you is troll the sea of green-hotel information out there and try to figure what you have missed. There is quite a green-hotel movement, it seems, with various boosters and comradely organizations. If you don't own a hotel but like to stay in them, there are groups that supply hotel-prodding literature. Ye conference organizers and attendees can find hotel-prodding literature tailor-made for your needs as well.

Photo: iStockphoto
In green hotels, there's always rooms for improvement.
Photo: iStockphoto
What makes a hotel "green" or environmentally progressive? For a small hotel such as Linda's, many of the steps will be similar to those one might take in one's own home. The practices Linda outlines above include the basics and the added effort: recycling, less-frequent changing of linens, using low-VOC paint, serving local/organic/vegetarian food, switching to compact fluorescent lights, choosing low-toxicity cleaners.

Other steps you might be able to take, Linda, are ensuring the efficiency of your appliances, composting food waste, installing various water-saving gadgets such as low-flow showerheads, and trying to improve the efficiency of the heating and cooling systems through steps like insulating the building (does one do this in Rome?). For a large hotel or a chain of large hotels, the heating and cooling systems are major aspects of their ecological footprint and will be important components of their Plan. I'm not sure your mom-and-pop organization needs to make a Plan, but having one might reveal unnoticed areas and help you feel that you are always moving toward improvement, even if you can't think yet what that will be.

A Plan could consist of a list of goals, evaluative steps, a timeline, a set of outcomes, and a celebration at the end. You, your husband, and your employees would together set the goals, which might range from reducing water use to increasing staff education to reducing your carbon footprint. If you did decide to reduce water use, the accompanying evaluation would of course be to measure how much water you use and where the use happens. Then with data in hand you can think about ways to reduce the water use, set a timeline for when you can implement the conservation measures, and then celebrate when you achieve the goal (with a nice hot bath ... ). Perhaps there are instances where you can't measure the actual use of a resource; to continue on the water example, maybe you have no way of learning how much water your washing machine uses. Still, you could set a baseline measurement (10 full loads per week, 5 half loads per week) and work down from that baseline.

I found a random list of resources for you -- I say random only because I'm not sure how I stumbled onto the page, but it does have a nice bundle of links to international and national green-hotel groups. A few are lists of eco-steps a hotel can take, others are fellowship organizations or advisers, or businesses encouraging you to join their promotional group. I also found, as I mentioned above, an interesting program that assists business and pleasure travelers with evaluating and nudging hotels, the Ceres Green Hotel Initiative. Those of you who plan conferences, or do lots of business travel, might be able to use the Ceres Best Practices Survey to evaluate which hotels should get your business. The BPS also of course gives a good list of the steps hotels should consider (motion-sensor lighting and HVAC systems, environmental purchasing, and more). I hope this is helpful.

Duvetly,
Umbra



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Yours is to wonder why, hers is to answer (or try). Please send Umbra any nagging question pertaining to the environment -- but first check out her FAQs!
The claims made in this column may not reflect the views of this magazine. Neither the magazine nor the author guarantees that any advice contained in this column is wise or safe. Please use this column at your own risk.
Umbra Fisk is Grist Research Associate II, Hardcover and Periodicals Unit, floors 2B-4B.
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Comments: (5 comments)

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More suggestions

Maybe not in the interest of business but certainly in the interest of a cleaner environment: You could refrain from advertising to  and attracting people from far away. Advertise in you area to attract short distance tourists. Charge extra for folks from far away and use the money to off-set the damage by buying carbon credits.

Offer reliable bicycle locking racks/areas plus theft insurance. Folks who bike will stay if they know their ride is completely safe.

Connect with and advertise a Riksha service in Rome to haul people to sight-see without pollution.

Get and offer dark colored towels that do not need washing so often. Same with table cloths. Bright white looks dirty too quickly and is difficult to keep white even when washed. Seems like your unbleached linens is a step in the right direction.

Increase the rate for the rooms based on the frequency of cleaning and replacement of towels, etc. Begin a CYOR service (clean your own room) for those who don't mind a frequency of less than once per day.

Get rid of all A/C units if you have any. Install shades on the outside of the window instead. But you are in Rome. Unlike most Americans, Italians should know how to keep their buildings cool without machines.

Karsten
http://www.polluteless.com

Great! But... what's a corporate traveler to do?

This was a great article, but as an employee of a larger company, I don't have a whole lot of choices when I travel for business.  Basically, I have to choose whatever the company's travel service website gives me, and mostly in urban locations.  What should I choose? Are certain chains better than others?

Justin
Washington, DC

water heater

A large portion of your electric bill (unless you use gas) is for water heating. This is specially true in hotels because people tend to take longer showers when they stay at a hotel. Water saving shower head (1.5GPM) is a step, but you should consider solar heating. In that part of the world there are many more options of solar heaters than in the US.
It's a way to reduce CO2 emissions and save money too (which you can use to make more improvements).

Green Travel

It is really tough to make traveling a green process. There are some ways to integrate eco-thinking into your trips though...

http://greenpieceblog.blogspot.com/2007/11/travling-green ...

One more suggestion

Don't use the full covers for your duvets, use light cotton throws or  substantial (cut to size if necessary) sheets. The throws look tidy enough and will stop most ordinary soiling. They're a lot easier to use for making up the bed... and you'll save half the load compared to washing a full duvet cover.

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